Under this Contract the Parties have agreed as follows:
1. Terms and definitions
1.1. “The Parties” use the following basic terms with the purposes stated in this Agreement:
1.1.1. “www.unipage.net” means a UniPage official website (hereinafter referred to as “the Website”).
1.1.2. “Personal Account” means personalized Customer`s workspace with the access secured from any third parties. Personal account is accesses through obligatory signing in at the Website which implies acquisition of the own Account (hereinafter referred to as “the Personal account” or “PA”).
1.1.3. "Services" - provided by the UniPage company consulting and other services (such as editing and translation of documents, search of academic programs, grants and scholarships, etc.), published in section "Services" at www.unipage.net/ru/services
1.1.4. “The Customer” means an individual which has made an application for the reception of informational and consulting services via UniPage website with the purpose of entering a foreign educational institution.
If the Customer is under majority age (defined according to the legislation of a country of permanent residence) the Customer shall upload the written consent for conclusion of this Agreement from parents, adopters or caregivers to his Personal account (‘Documents’ section of PA).
1.1.5. “Request” means the notification to UniPage about the intention of the Customer to enter the selected educational course, in compliance to which the employees of UniPage begin the handling and consolidation of the documents required for the entrance.
1.1.6. "Mentor" - UniPage specialist which is carrying out the assessment of the Applicant's chances and assisting in admission process. It is the Customer coordinator for all issues related to the Client Application.
1.1.7. “Commission Fee” - a single payment, payable to the Executor for the services provided, according to the rates established on the Website.
1.1.8. "Payment aggregator" - an external service, with which the UniPage Company concluded a contract on receiving and processing Customers' electronic payments on the Website.
2. Subject matter of the Agreement
2.1. Executor undertakes to provide the Services to the Customer, according to the Customer's request (Application).
The Customer, in turn, undertakes to fully pay for the Services according to the prices listed on the Website at the following address www.unipage.net/en/services
2.2. This contract shall be considered concluded from the moment of payment by the Customer and is valid until full performance by the Parties of their obligations.
3. Terms and procedure of service delivery
3.1. To use the services rendered by UniPage, the user should at all times sign up at the web-site. In case of password loss, the user is advised to refer to the UniPage support team (firstname.lastname@example.org
) or reactivate
on his/her own.
3.2. Upon signing up, the Customer is liable for loss or damage to its registration data and confirms that all actions to use such data will be performed by the Customer personally or by its own consent.
3.3. The Customer confirms the authenticity of its personal data provided in the personal account and bears all responsibility for the accuracy, completeness and authenticity of such data.
3.4. Prior to pay for services, the Customer shall send the inquiry to the assigned Adviser to the personal account specifying the service package and describing additional information required to deliver services, for example, specifying search criteria (top-priority profile, university, country, city, cost of study, study mode) to apply when searching for the academic program and/or scholarship, etc.
3.5. Service contract shall be effective since the date when it is signed by both parties and stamped by the company, as well as since the date when the Customer timely pays to the UniPage for services delivered and the assets are arrived to the settlement account of the Executor.
3.6. Services shall be deemed duly and fully delivered since the date of consultation services as per the Clause 5.2.3 hereunder.
4. Cost of services and payment procedure
4.1. Upon agreement with the Executor on services to be delivered by the former as specified in the Clause 1.1.3, The Customer shall be invoiced for payment to the e-mail address shown by the Customer in the personal account.
4.2. The Customer shall pay the advance as per the Contract at a rate of 100% as rated.
4.3. The rates shown at the Web-site are given for guidance only. The cost of services may vary depending on changes made to search criteria or in the number of documents to be edited and other factors. The company personnel shall consult on the precise cost of services.
4.4. The Customer shall effect payments through the Payment website via any convenient payment procedure. Additional fees for payment processing shall be covered by the Customer depending on the method of payment chosen.
4.5. In view of payment processing terms that differ for payment systems and banking structuring, the start of application processing may be delayed to the term of assets credited, accordingly.
4.6. Payment obligations shall be deemed duly performed since the date when the assets are credited to the settlement account of the Executor.
4.7 Once the payment is effected, the Customer shall immediately inform the Executor on the transaction performed by attaching the payment check in e-form, either the screenshot of the page on successful payment.
5. Obligations and rights of Parties
5.1. The Customer is liable
5.1.1. To sign up at the Web-site that means unconditional consent with the Web-site use conditions.
5.1.2. To make clear with the service package published at the UniPage web-site at www.unipage.net/ru/services, and send a message to the Adviser specifying the service concerned.
5.1.3. If the Customer has material requirements to the quality and/or structure of the Program, he/she should inform the Executor on the details and also specify such requirements in the Inquiry in the Comment box. For services not delivered herein the Customer may pay additional fee at the rate clarified by the Executor.
5.1.4. To effect payments hereunder on a timely basis and in full (within three days, not later, since the date of signature of the contract).
5.1.5. To complete the personal account with data on a timely basis and to submit to the Executor all documents and data for purposes of the services to be delivered (see Terms set in Tasks in the profile).
5.1.6. To submit full and true data to the Executor on any chronic diseases and any other personal information that may prevent the Customer to participate in the Program in full, or may be the ground for visa rejection or banned departure from the country.
5.1.7. To inform the Executor in case of changes in the e-mail address or contact telephone during service delivery by changing the information at the Personal account and sending a proper notification.
5.2. The Executor is liable
5.2.1. To confirm and consider the Application via sending the notification at the Personal account in Section “Messages” within three business days, not later, after the Application is sent by the Customer.
5.2.2. Upon consideration of the Application, to deliver confirmation or rejection to process the Application within ten (10) business days, not later, since the Inquiry.
5.2.3. To deliver a written report to the Customer in the electronic format to evidence on the factual delivery of services as per the Application within the term as shown at the Services page.
5.2.4. In case of failure to fulfill obligations hereunder, to reimburse the full cost of services to the Customer within twenty (20) days, not later, upon notification on impossibility to render services sent to the Customer.
In case of partial services, the Executor shall reimburse the part of the cost of order to the Customer pro rata the part of order not fulfilled.
5.2.5. Not to disclose the confidential information on the Customer and his/her activity that became known in the course of services rendered.
5.3. The Customer is entitled
5.3.1. To obtain the necessary and authentic information on issues related to educational programs, grants and scholarship programs to the extent as provided to the Executor by international institutions offering educational services or funding.
5.3.2. To receive adequate compensation and return of assets, in case of failure of the Executor in view of constraints set forth in this contract.
5.3.3. The UniPage company shall in no circumstances be liable for the amount that exceeds the amount paid by the Customer for services to be rendered.
5.4. The Executor is entitled
5.4.1. To update this contact with the immediate publication of the revised version ensuring the latest revision of the document at the web-site (www.unipage.net/ru/application_agreement)
. In case of amendments in the contract made upon payments effected by the Customer, the Executor shall strictly follow the terms of the contract at the date when the contract is signed by the Customer.
5.4.2. To define the procedure of service delivery hereunder in its absolute discretion.
6. Terms of service annulment
6.1. The Executor shall be entitled to unilaterally annul the Application in case of failure to submit, or failure by the Customer to meet submission terms of documents or data required to deliver series hereunder by the Executor.
Terms to submit documents or information required shall be specified by the Executor and indicated in the tasks of the Customer at the Personal account.
6.2. The Customer shall be entitled to annul the Order in case of failure of the Executor to meet the terms of service delivery specified hereunder, if the Executor failed to notify the Customer in writing on reasons that caused prolongation of terms including the terms specified for service delivery.
6.3. In case of service annulment, the Executor shall be entitled to deduct the amount up to 20% of the amount paid by the Customer for application consideration and general consultation services.
6.4. In case if the service is delivered in part, the Executor shall be entitled to deduct the amount of the service delivered in full.
6.5. All the additional expenses related to payment and repayment of assets shall be covered by the Customer.
7. Force Majeure
7.1. Parties are not responsible for partial or complete failure to fulfill obligations under this Agreement if such failure was caused by force majeure arising after the conclusion of the Agreement as a result of extraordinary circumstances, such as flood, fire, earthquake and other natural phenomena, as well as war, military operations, the blockade, the authorities' banning actions and acts by public authorities, strikes, disruption of communications and energy supply, explosions that occurred during the term of this Agreement, which the Parties could not foresee or prevent.
7.2. In the circumstances specified in clause 7.1. this Agreement, the Party shall promptly notify the other Party about them in writing. The notice must include information on the nature of the circumstances, as well as official documents that certify the existence of such circumstances and, if possible, that give an assessment of their impact on the Party's ability to fulfill its obligations under the Agreement.
7.3. Subject to occurrence of circumstances specified in clause 7.1 of this Agreement, the term of execution of obligations by the Party under this Agreement is extended in proportion to the time during which these circumstances and their consequences exist, or period, after which the resumption of actions for the implementation of services is possible, for example, when the training course is held once a year.
8. Contract validity. Contract modification and termination
8.1. This Contract shall be effective since the date of payment effected by the Customer and is valid until the works performed are accepted.
8.2. This Contract may be amended or terminated by the written agreement of the Parties, as well as in other cases as stipulated by the applicable legislation of the country where the company is incorporated and by the terms of this Contract. In case if preliminary contractual terms are changed, the Executor shall issue an invoice to the Customer, or additional payment bills shall be invoiced.
9. Dispute settlement procedure
9.1. Any discrepancies and disputes arising between the Parties shall be settled through negotiations by signing additional agreements and statements of disagreements, as well as by reporting on claims to consider within ten (10) business days since the date of claim received by the relevant Party.
9.2. In case if the agreement is not reached by the matter under dispute in the manner as specified in the Clause 9.1. hereunder, the dispute shall be delivered for consideration of the court of the country where the company is incorporated.
10.1. All other issues not regulated by this Contract shall be settled in compliance with the applicable legislation of the country of incorporation of the company.
10.2. All Annexes and Additional agreements concluded between the Customer and Executor shall be the integral part of the Contract.
10.3. The Parties shall accept electronic files as binding, that is, documents sent via e-mail, and agree their legal force equal to documents in paper signed by their own hands, since only Parties and persons assigned by them have the access to relevant e-mail addresses shown in the personal data at the Web-site, and is the electronic signature of the relevant Party.
10.4. The access to the e-mail address is available with the password and the Customer shall be obliged to keep the password confidential. In case of password loss, the Customer shall immediately inform the Executor.